Terms of Use
Last updated: October 21, 2026
1. Who we are
The Scan3DFeet Service (website, mobile app and web dashboard) is provided by Jonathan Mezzela, VAT no. 13584710969, Via Monviso 55, 20089 Rozzano (MI), Italia, [email protected].
2. What the Service is
Scan3DFeet lets you capture 3D foot scans with a mobile device and send them to the professional who follows the patient, to design custom insoles. The app can be used only by invitation of a professional, with an access code or link.
The Service is reserved exclusively for physicians, podiatrists and orthotists licensed to practise their profession. Other categories of professionals are not authorised to use the Service. Patients may use the app only by invitation of a professional in these categories.
3. Nature of the tool
- Scan3DFeet is a data capture and transmission tool. It does not provide diagnosis, prescriptions or medical advice.
- Clinical assessment, design and manufacture of the insole remain the responsibility of the professional and the laboratory that produces it, including obligations on marking and custom-made devices under applicable law.
4. User obligations
- Use the app only to scan your own feet (or those of a person you are responsible for), pointing the camera only at the feet.
- Provide accurate information and keep credentials and access codes confidential.
- Do not try to access other people's data, bypass security measures or use the Service for unlawful purposes.
- Professionals: declare that you are a licensed physician, podiatrist or orthotist, and do not invite patients if you do not belong to these categories; collect and use patient data in compliance with the GDPR, give patients the information required of a controller, and use the Service within the limits of your professional licence.
5. Accounts and access
We may suspend or close access for breach of these terms, unlawful use or security reasons. Login sessions expire after 15 minutes.
6. Intellectual property
The software, the Scan3DFeet brand, texts and graphics belong to Jonathan Mezzela or its licensors. Users receive a personal, non-exclusive, non-transferable licence to use the Service. Data and scans remain with their respective owners.
7. Availability and limitation of liability
The Service is provided “as is”: we strive for continuity but cannot guarantee it will be uninterrupted or error-free. To the extent permitted by law, we are not liable for indirect damages or for the clinical use of data by the professional. Nothing in these terms excludes liability that cannot be excluded by law or limits mandatory consumer rights.
8. Personal data
Data processing is described in the Privacy Policy.
9. Changes
We may change these terms; the updated version is published here with its date. If you keep using the Service after a change, the new terms apply from then on, unless the law requires otherwise.
10. Governing law and jurisdiction
These terms are governed by Italian law. For consumers, the courts of their place of residence or domicile remain competent. For disputes with professionals, the courts of Milan have jurisdiction. EU consumers may use the European online dispute resolution platform.
11. Contact
Questions: [email protected].